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Download Limits

To ensure fair access and system stability, ImmPort enforces per-user download limits on individual files.

Limits

Window Limit per file
1 hour 3 downloads of the same file
30 days 10 downloads of the same file

These limits apply per user account, per file. Downloading different files does not count toward the same limit.

Note

If you reach a limit, you will need to wait until the window resets before downloading the same file again. If you have a legitimate need to exceed these limits, contact the ImmPort Helpdesk.